Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at


Non Electronic - 15 - 20 working days

Electronic - 20 - 25 working days

(Subject to time quoted on purchase)

We scanned all our products throughout their production, when scanned finished at a station an automated email is sent to you so you know exactly where they are n the production process. 

If you choose the Home Service for your ear impressions...