Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at


We currently quote 6-8 weeks of production.

Please note: All turnaround times are estimated and can not be predicted for a specfic day/date due to seasonal order volumes within the lab . For more specifc information on current turnaround times please contact us.

If you have place an order at a show or exhibiton, please check the quote at the bottom right of your duplicate order form given at the show.

We scanned all our products throughout their production, when scanned finished at a station an automated email is sent to you so you know exactly where they are n the production process. 

Once you purchase you will receive a 'MUST REPLY' titled email. Reply back confriming your choice of how you Would like your impressions taken.


We will add you based on your shipping address location (county) on to our route and email you confirming this.


The Thursday before the weekend we are due to visit we will email yourself with an ETA.